✦ 若場領人潮眾多，請先於深空出版攤位找工作人員確認「整理券抽取區」位置，索取「整理券」後，再按整理券上時間前至攤位排隊領取。
If the pickup line was crowed, please ask onsite staff for “Numbered Ticket”, and come to the booth later within the time period marked on said Numbered Ticket.

✦ 領取商品時，請出示官網訂購信中的「QR code」。
Come to the booth within the time period which marked on the Numbered Ticket, and show us the "QR code" in the pre-order email when it's your turn to pick up the goods.

✦ 選擇「場領取貨」需自行購票入場。
✦ 「QR code」建議先截圖保存，以免會場網路不穩定。
✦ 領取商品時，請將手機螢幕亮度調至最亮。
✦ 請於離攤前檢查贈品是否完整，離攤後恕不補贈（包裝於書盒中的贈品須有開箱影片才能進行瑕疵更換或補寄）。

• 整理券將在活動展期，2月5日（四）～2月9日（一）上午 10:00 開始於深空出版攤位發放。
• 預計發放整理券張數有限，若深空出版評估發放張數超過當日預估人數，將會進行人數控管，暫停發放整理券，並於SNS進行相關公告。
• 請聽從現場工作人員的指示，排隊領取商品。
• 每人每次限領三筆訂單，如欲領取多筆訂單，請重覆排隊，但須以持有整理券者為優先。
• 領取商品後，請勿於攤位前逗留，以免影響其他讀者。
• 領取簽名版商品時，請於離攤前確認領取商品之條碼標籤處是否貼有【簽名特裝版】之條碼標籤，離攤後恕無法進行更換。（部分包裝於包裝盒中的預購及場領贈品＆簽名書籍，須有開箱影片才能進行瑕疵更換或補寄，相關規範請參考以下規定。）
• 工作人員會依現場實際情況調整相關流程，如有任何問題或不清楚的部分請麻煩向現場工作人員確認。
• 本次預購特裝版，【印刷包裝】或【場領】時可能產生碰撞痕跡，無法保證商品狀態完美無缺。若遇包裝盒/書盒輕微受損，包含但不限於凹折、撞角、磨損、髒汙等不影響內裝物品之情況，場領不提供現場更換。如非常在意書盒狀況者，請至書展或實體書店現場選購。
• 書籍及商（贈）品瑕疵換貨，影片須從特裝版封膜拆封前開始拍攝，並清晰拍攝外盒條碼貼紙及簽名書書背深空貼紙標示。如未以前開方式提供全程錄影及照片，或影片有剪輯、斷續、缺漏、商品超出鏡頭外、模糊不清等情況，恕不符合換貨規定。
• 展覽期間，深空出版攤位將於17:00後閉攤補貨，請選擇場領的讀者於17:00前至攤位憑QRCODE取貨。
• 展期最後一天攤位將於16:00結束營業，場領亦將提前至16:00結束，選擇場領的讀者請特別注意。
• 非公告之場領時間前來領取商品，工作人員有拒絕的權利，請選擇場領的讀者特別注意。
• 選擇「場領取貨」需自行購票入場。
• 預購商品若未於展覽期間於深空攤位取貨，展後會改以【普通預購特裝版】出貨（無場領贈品），或取消訂單並退款。
• 預購商品為【簽名特裝版】之訂單若未於展覽期間於深空攤位取貨，展後會改以【普通預購特裝版】出貨（非簽名版書籍且無場領贈品），或取消訂單並退款。

• The Numbered Ticket will be issue at the booth within the event period from February 5th to 9th, 2026, and start from 10:00 AM.
• The amount of the Numbered Ticket will be limited. If the amount of the ticket-taker went beyond our estimation, we would suspend the issuing until this situation has been resolved and update the announcements on the SNS.
• Please follow the instruction of the onsite staff, and come to pick up the goods according to the time period which marked on the Numbered Ticket.
• 1 person could only pick up 3 orders at most. If you needed to pick up more than 3 orders, please return to the end of the line again.
• Please do not stay in front of the booth after the pickup.
• The barcode label of the outer box should be marked as "Special Autograph Edition", please check the label and all the bonus gifts before leaving the booth or the site, we would not re-gift the missing or damaged ones after that. (As for the merchandise and bonus gifts that packed inside the outer box, we could only resend and/or replace the missing or damaged ones after examine the unboxing video of the original package. Please follow the instructions below.)
• The staff would adjust the process according to the onsite situation. Please check with the onsite staff If you have any questions.
• The outer box of "Special Edition" could get damaged during the packing, shipment and/or onsite pickup process. If the damage doesn't extend to the contents, then we would not provide replacement, reshipping or onsite-replacing. Therefore, if the condition of the outer box is crucial to you, please purchase it directly at Comic Exhibition, TICA and/or other physical bookstores.
• For book and merchandise (bonus gifts) damage replacement, the unboxing video should include the entire process, start before opening the shrink-wrap of the book box, and make clear shots of the barcode label of the outer box and the Interstellar sticker on the book spine. Please email the unboxing video and the picture of the damage good to us at [email protected]. If the unboxing video did not meet the requirements above, or the footage was edited, on and off, with missing parts, blurry, etc., then we would not provide replacement.
• The booth will be closed at 17:00 to restock for the next day, please come and pickup your order before 17:00.
• If you need to pick up your pre-order in the last day of the Exhibition, please notice that the booth will be closed earlier at 16:00.
• We reserve the right to refuse service to customer who come to the booth outside of the onsite-pickup period.
• If the orders of "Special Autograph Edition" were not picked-up during the event, we would change them to "Special Edition (Not Autographed)", and send out email notice to the buyers. We'll ship out the orders after receive the additional shipping fee.

✦ 領取簽名版商品時，請於離攤前確認領取商品之條碼標籤處是否貼有【簽名特裝版】之條碼標籤，離攤後恕無法進行更換。（部分包裝於包裝盒中的預購及場領贈品＆簽名書籍，須有開箱影片才能進行瑕疵更換或補寄，相關規範請參考以下規定。）

✦ 書籍及包裝盒內之商（贈）品瑕疵換貨，須請購買人提供全程開箱錄影及照片，並以電子郵件寄信至客服信箱。

✦ 請特別注意：影片須從特裝版封膜拆封前開始拍攝，並清晰拍攝外盒條碼貼紙及簽名書書背深空貼紙標示。如未以前開方式提供全程錄影及照片，或影片有剪輯、斷續、缺漏、商品超出鏡頭外、模糊不清等情況，恕不符合換貨規定。

✦ 因作者簽名為滿版，簽名扉頁裝訂時可能會有部分裁切，不在瑕疵更換的範圍內，還請特別注意。

✦ The barcode label of the outer box should be marked as "Special Autograph Edition", please check the label and all the bonus gifts before leaving the booth or the site, we would not re-gift the missing or damaged ones after that. (As for the merchandise and bonus gifts that packed inside the book box, we could only resend and/or replace the missing or damaged ones after examine the unboxing video of the original package. Please follow the instructions below.)

✦ For book and merchandise (bonus gifts) damage replacement, please email the unboxing video and the picture of the damage good to us at [email protected].

✦ The unboxing video should include the entire process, start before opening the shrink-wrap of the book box, and make clear shots of the barcode label of the outer box and the Interstellar sticker on the book spine. If the unboxing video did not meet the requirements above, or the footage was edited, on and off, with missing parts, blurry, etc., then we would not provide replacement.

✦ The sides of the full-page Author Autograph could be slightly cut off during the bookbinding process. Please note that this will not be considered damage.